BUSINESS SKILLS
Below are our selection of courses related to general skills that can be applied to businesses in all industries.

Anti-Harassment
and Bullying
This course covers commitments that should be laid out in a company's anti-harassment and bullying policy to comply with UK law.
Duration: 35 mins
Cost: £24 (ex VAT)

Anti-Money
Laundering
This course covers essential facts about money-laundering, along with legal aspects and how companies can deal with this.
Duration: 50 mins
Cost: £24 (ex VAT)

Conflict Resolution in
the Workplace
This course starts by explaining what constitutes conflict and some of the most common causes.
Duration: 45 mins
Cost: £24 (ex VAT)

Customer
Service
This course explains customer service, and why it's so vital and then covers ways you can improve your business' customer service.
Duration: 75 mins
Cost: £24 (ex VAT)

Cyber
Security
This course explains why cyber attacks and data breaches happen and provides practical advice on how to set up effective defences.
Duration: 25 mins
Cost: £24 (ex VAT)

Developing Good Employee
Relations
This course covers the many benefits good employee relations can bring to a business and how to build confidence in management.
Duration: 45 mins
Cost: £24 (ex VAT)

Effective
Delegation
This course will start with the essentials - defining exactly what we mean by delegation and why it's so important.
Duration: 110 mins
Cost: £24 (ex VAT)

Facebook for
Business
This course explains Facebook and the different tools it features that can be used to help promote your business.
Duration: 80 mins
Cost: £90 (ex VAT)

Introducing
GDPR
An introduction to the main elements of GDPR, including compliance and the consequences of non-compliance.
Duration: 60 mins
Cost: £24 (ex VAT)

Leadership
Skills
This course introduces techniques and theories that can help to improve leadership skills and be more effective in your role.
Duration: 90 mins
Cost: £24 (ex VAT)

LinkedIn for
Business
This course covers LinkedIn and how it can be used to enhance your business and sales pitches.
Duration: 45 mins
Cost: £90 (ex VAT)

Negotiation
This course covers basics of what constitutes a negotiation, the key stages of a negotiation and skills you can apply to your negotiations.
Duration: 45 mins
Cost: £24 (ex VAT)

Objective
Setting
This course helps create effective objectives that deliver results & covers the importance of goals & objectives and why we need them.
Duration: 30 mins
Cost: £24 (ex VAT)

Presentation
Skills
This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these.
Duration: 55 mins
Cost: £24 (ex VAT)

Project
Management
This course covers the basic principles of project management and some tools and techniques to improve your skills.
Duration: 90 mins
Cost: £24 (ex VAT)

Sales
Skills
The course covers basic rules for sales people, cold calling, how to deal with gatekeepers & typical face-to-face meetings.
Duration: 120 mins
Cost: £24 (ex VAT)

SEO for
Business
This course focuses on the anchor point of your digital marketing strategy which is your website or micro-site.
Duration: 80 mins
Cost: £178.80 (ex VAT)

Social Media for
Business
This course covers how to get the best out of social media in a business, focussing on strategies and people to support on socials.
Duration: 100 mins
Cost: £178.80 (ex VAT)

Twitter for
Business
This courses will look in detail at the use of Twitter as part of your marketing activity and how to engage with customers.
Duration: 55 mins
Cost: £90 (ex VAT)