BUSINESS SKILLS

Below are our selection of courses related to general skills that can be applied to businesses in all industries.

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Anti-Harassment
and Bullying

This course covers commitments that should be laid out in a company's anti-harassment and bullying policy to comply with UK law.

Duration: 35 mins

Cost: £24 (ex VAT)

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Anti-Money
Laundering

This course covers essential facts about money-laundering, along with legal aspects and how companies can deal with this.

Duration: 50 mins

Cost: £24 (ex VAT)

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Conflict Resolution in
the Workplace

This course starts by explaining what constitutes conflict and some of the most common causes.

Duration: 45 mins

Cost: £24 (ex VAT)

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Customer
Service

This course explains customer service, and why it's so vital and then covers ways you can improve your business' customer service.

Duration: 75 mins

Cost: £24 (ex VAT)

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Cyber
Security

This course explains why cyber attacks and data breaches happen and provides practical advice on how to set up effective defences.

Duration: 25 mins

Cost: £24 (ex VAT)

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Developing Good Employee
Relations

This course covers the many benefits good employee relations can bring to a business and how to build confidence in management.

Duration: 45 mins

Cost: £24 (ex VAT)

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Effective
Delegation

This course will start with the essentials - defining exactly what we mean by delegation and why it's so important.

Duration: 110 mins

Cost: £24 (ex VAT)

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Facebook for
Business

This course explains Facebook and the different tools it features that can be used to help promote your business.

Duration: 80 mins

Cost: £90 (ex VAT)

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Introducing
GDPR

An introduction to the main elements of GDPR, including compliance and the consequences of non-compliance.

Duration: 60 mins

Cost: £24 (ex VAT)

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Leadership
Skills

This course introduces techniques and theories that can help to improve leadership skills and be more effective in your role.

Duration: 90 mins

Cost: £24 (ex VAT)

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LinkedIn for
Business

This course covers LinkedIn and how it can be used to enhance your business and sales pitches.
 

Duration: 45 mins

Cost: £90 (ex VAT)

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Negotiation
 

This course covers basics of what constitutes a negotiation, the key stages of a negotiation and skills you can apply to your negotiations.

Duration: 45 mins

Cost: £24 (ex VAT)

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Objective
Setting

This course helps create effective objectives that deliver results & covers the importance of goals & objectives and why we need them.

Duration: 30 mins

Cost: £24 (ex VAT)

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Presentation
Skills

This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these.
 

Duration: 55 mins

Cost: £24 (ex VAT)

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Project
Management

This course covers the basic principles of project management and some tools and techniques to improve your skills.

Duration: 90 mins

Cost: £24 (ex VAT)

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Sales
Skills

The course covers basic rules for sales people, cold calling, how to deal with gatekeepers & typical face-to-face meetings.

Duration: 120 mins

Cost: £24 (ex VAT)

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SEO for
Business

This course focuses on the anchor point of your digital marketing strategy which is your website or micro-site.


Duration: 80 mins

Cost: £178.80 (ex VAT)

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Social Media for
Business

This course covers how to get the best out of social media in a business, focussing on strategies and people to support on socials.

Duration: 100 mins

Cost: £178.80 (ex VAT)

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Twitter for
Business

This courses will look in detail at the use of Twitter as part of your marketing activity and how to engage with customers.

Duration: 55 mins

Cost: £90 (ex VAT)